Privacy Policy

Who We Are

My Party Inflatables, LLC is a party rental company based in Lakeland, Florida. We provide bounce house, water slide, and party equipment rentals throughout Polk and Hillsborough County. This privacy policy explains how we handle information collected through our website at mypartyinflatables.com.

Information We Collect

When you use our website, we may collect the following types of information:

• Contact form submissions: Your name, email address, phone number, event date, and any details you include in your message.
• Booking inquiries: Information you provide when requesting a rental quote or reservation through our website or third-party booking platform.
• Device and usage data: Your browser type, device type, pages visited, and general location (city/region level). This data is collected automatically through standard web analytics.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and rental requests
• Schedule deliveries and communicate about your booking
• Improve our website and understand how visitors use it
• Send follow-up communications related to your inquiry (we do not send unsolicited marketing emails)

Analytics and Tracking

Our website may use analytics tools such as Google Analytics to understand visitor behavior, including pages viewed, time on site, and general geographic location. These tools use cookies or similar technologies to collect anonymous usage data. No personally identifiable information is shared with analytics providers.

Text Messaging (SMS)

If you opt in to text message updates, we use your mobile number only to send notifications about your rental, such as booking confirmations, delivery reminders, balance-due notices, and cancellation or rain check updates. Mobile phone numbers and SMS consent information are never sold, rented, or shared with third parties or affiliates for their marketing purposes. Message and data rates may apply, and you can reply STOP at any time to opt out or HELP for assistance. Full details are in our SMS Terms & Conditions.

Cookies

Our website may use cookies — small text files stored on your device — to support basic functionality, remember preferences, and gather anonymous analytics data. Most web browsers allow you to control or disable cookies through your browser settings.

Third-Party Services

We may use third-party services to operate our business and website. These may include:

• Online booking and reservation platforms
• Payment processors for rental transactions
• Email services for responding to inquiries
• Analytics tools for website performance
• Review platforms (Google, Facebook, Yelp) where customers may leave feedback

These services have their own privacy policies and may collect data independently. We encourage you to review their policies directly.

Data Retention

We retain contact form submissions and booking inquiries for as long as needed to fulfill your request and maintain our business records. If you would like your information removed, you can contact us directly and we will delete it within a reasonable timeframe.

Data Deletion Requests

If you would like to request that we delete any personal information we have collected from you, please contact us using the information below. We will process your request and confirm once your data has been removed.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us so we can remove it.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date at the top. We encourage you to review this page periodically.

Contact Us

If you have questions about this privacy policy or want to request data deletion, you can reach us at: